Paw of the Family

  Everyone gets frustrated every once in a while. It is an unfortunate risk we take waking up every morning 🤣. The last thing that we want here at Paw of the Family is to be one of the causes of that frustration. In a service driven industry, no matter how hard we try, sometimes it is unavoidable. We do our absolute best to deliver the best customer service we can with every interaction, but sometimes, even with the best customer service, frustrations can arise from prices, booked schedules, missed appointments and associated charges, to having to shave a matted pup, to being unable to groom a pup when it is in the best interest of the dog. I want to talk about these, so that it can perhaps provide a lens into this side of the business. Each of these issues could be their own blog posts and perhaps they will in the future, but at least for now, I want to touch on these at least in a synopsis and without making the post too much to read. First , I want to discuss price. We are not ...