Posts

Grooming and Frustration in Providing the Best Care Possible

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  Everyone gets frustrated every once in a while. It is an unfortunate risk we take waking up every morning 🤣. The last thing that we want here at Paw of the Family is to be one of the causes of that frustration. In a service driven industry, no matter how hard we try, sometimes it is unavoidable. We do our absolute best to deliver the best customer service we can with every interaction, but sometimes, even with the best customer service, frustrations can arise from prices, booked schedules, missed appointments and associated charges, to having to shave a matted pup, to being unable to groom a pup when it is in the best interest of the dog. I want to talk about these, so that it can perhaps provide a lens into this side of the business. Each of these issues could be their own blog posts and perhaps they will in the future, but at least for now, I want to touch on these at least in a synopsis and without making the post too much to read. First , I want to discuss price. We are not ...

The Benefits of Doggy Daycare

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      Does your dog have too much energy? Are they anxious or destructive when you are away? Doggy daycare may be a great addition to you and  your pets lives! There are many benefits to using a doggy daycare. I wanted to cover a few of those benefits, explain what doggy daycare is, and if it is good for your dog.  The Benefits: Our pets are very adaptive and usually fit into our routines. However, there are many pets out there that just don't get excited for spending the entire day alone. Let's say you work an 8 hour day, plus commute and errands, your pet could be spending upwards of 10+ hours alone per day throughout the work week. There are many ways to occupy your dogs time during the work week, from puzzle toys, chews, etc.. But often times, these only last so long. Other less active dogs may sleep the entire day while you are gone, but this type of sedentary lifestyle isn't healthy long term with a lack of mental stimulation, possible weight gain and futu...

DON'T FORGET THE CATS!

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Quick video of some common issues we see come through the store affecting cats and the common cause is Dehydration.   

No longer carrying Acana and Orijen pet food

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  Hey Paw Family! It's time for another blog post. I believe the title says it all when it comes to what this blog post will talk about.  Acana and Orijen are 2 extremely good dog food brands that are both owned by Champion Pet Foods. Champion has won best pet food company 8 years in a row! We have been thrilled to be able to sell their products in the store to our customers.  So why are you removing these two brands from the store and why is there a big picture of who makes dog foods at the top of the post? To put it short, Champion Pet Food is being purchased by Mars the candy bar company.  Mars values and our values here at Paw of the Family do not align when it comes to pet food and the nutrition we give our animals. We tell everyone who walks into our doors that there is nothing in this store that we would not feed to our own pets. We of course need to make money to keep the doors open and to be able to pay the bills, but the money is secondary to us. Helping ou...

Dog food Cost and Nutritional Comparison

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Grain-Free, Grain-Inclusive, and DCM

 Hey Paw Family! I hope everyone is doing well on this fine Saturday afternoon. It is time for the next blog post! I'm a little worried about this one, but it is a common question we get asked in the store and I know it can be a bit divisive with opinions all over the place. So, I want to tackle this one, and let data lead the way in this discussion.  Let's talk about Grain-Free dog food vs. Grain-Inclusive dog food, and DCM (Dilapidated Cardio Myopathy) that looms over this discussion.  First , what is the difference between Grain-Free and Grain-Inclusive dog food? The names are pretty self explanatory, one includes grains such as rice, oats, barley, etc.. The other uses non grains such chickpeas, lentils, quinoa, etc..  Ok, that's all well and good, but what does it mean, who cares? Well, there are a few reasons these exist.  1. Some dogs have grain allergies, and grain free foods greatly help these dogs and their coats. This is the main reason we carry grain ...

Tools to compare pet foods!

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  Hey Paw Family! We wanted to try a different format for this blog post and do a video blog (I'm sorry to everyone who is going to be staring at Ryan's face through the video lol!). We wanted to share some of the resources we use when investigating pet foods, making sure that there is nothing in the store that we aren't comfortable feeding to our own animals. We hope this helps and you enjoy the content! The sites mentioned in the video are: www.dogfoodadvisor.com www.pawdiet.com Best Regards, Paw of the Family